Returns & Refunds
Your satisfaction matters to us, while maintaining safety standards for pool products.
Return Eligibility
- Pool accessories: Eligible for return within 7 days of delivery if unused and in original packaging.
- Pool chemicals: Returns are accepted only if the product is sealed, unopened, and in original condition.
Non-Returnable Items
- Opened or used chemicals
- Items damaged due to improper use or storage
Refund Method
Approved refunds are issued in cash after the returned item is inspected.
Return Shipping
Customers are responsible for return delivery fees unless the item is defective or incorrect.
To request a return, please contact us before sending any item back.